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We offer FREE shipping for orders above $79 within New Zealand.
Otherwise, shipping is at the flat rate of $6.50

Your order will be processed and dispatched within 1 working day.
Estimated delivery times: North Island: 1-3 working days  |  South Island: 2-3 working days.

It is recommended you provide a work address for delivery if no one is likely to be home during business hours.

You will receive an email notification when we have shipped your order.

This email will contain a direct link to enable you to track your order via the NZ Couriers website.

If you have an account set up on TheraStore, you can also access the tracking link here by clicking on the details of the order.

If you are not happy with your purchase, provided the goods are unopened, we will issue a refund or exchange within 7 days of receiving your order.

If you have received a faulty, leaky or damaged product, please contact us to organise a refund.

Please note, we will only reimburse postage costs if the goods are faulty or sent you in error.

The information on this website is intended for your general information. It is not a substitute for medical advice from a health care professional and is not intended to diagnose, treat, cure or prevent any disease. Always consult your doctor or other qualified health care professional with any questions you may have regarding a medical condition.